If you’ve forgotten your password, don’t worry—it’s easy to reset it and regain access to your account. Just follow these steps:
If you don’t receive the password reset email, check your spam or junk folder. If the email still hasn’t arrived, contact our customer support team for assistance.
If you’re seeing an “Incorrect Username or Password” error when attempting to log in, it could be due to a typo or incorrect credentials. Here’s what you can do:
Your account may become locked or suspended due to multiple failed login attempts or other security reasons. If this happens, you will see a notification that your account is locked. To unlock your account, follow these steps:
In some cases, accounts may be temporarily suspended if there are concerns about security or unusual activity. Our support team will guide you through the steps to verify your identity and regain access.
If you’ve enabled Two-Factor Authentication (2FA) on your 1win Aviator account and are having trouble logging in due to not receiving the 2FA code, try these steps:
Still having trouble? Reach out to customer support for help with disabling or resetting your 2FA.
1. Keep Your Password Secure
Your password is the key to your account’s security. To ensure your account remains protected, follow these password best practices:
2. Use Two-Factor Authentication (2FA)
Two-Factor Authentication adds an extra layer of security to your account. Even if someone manages to obtain your password, they won’t be able to access your account without the 2FA code. We strongly recommend enabling 2FA for your 1win Aviator account. Here’s how:
3. Stay Logged In on Trusted Devices
To make logging in faster and more convenient, you can choose to stay logged in on devices you trust. Here’s how:
Note: Only use this feature on your personal devices. Avoid staying logged in on shared or public devices.
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